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PaymentsHQ

This book contains all the Help Articles that are linked to PaymentsHQ.

Main Menu / Dashboard

PaymentsHQ is your central hub for managing your payment activity with SportsPay. From your dashb...

Dashboard Tile Guide

Tile Description Category Manual Transactions Use the Virtual Terminal to man...

Payment/Refund Requests

This is where you are able to send Payment Requests and Refund Requests, and track each of them. ...

Request Overview

Overview This is where you are able to get a complete overview of your Request, including all of...

Send a Payment Request

A Payment Request is where you are collecting money from the Recipient. It allows you to send out...

Send a Refund Request

A Refund Request is where you are returning/refunding money, and you are requesting that the Reci...

Transaction List

The Transaction List tool allows you to generate a filtered list of transactions based on date, c...

Search

The Search tool helps you find specific transactions quickly using either detailed search fields ...

Batches and Deposits

Batches Every night at 12:00am EST, all transactions your organization processed that day ar...

Statements

Billing is withdrawn from your bank account on the 5th of each month. Your statement will be em...

Bank Activity

This is an overview of debits (withdrawals) and credits (deposits) made to your bank account. ...

Account Information

Updating Your Account Information You can review and request changes to your organization's ...

Manual Transactions

Access your Remote Terminal by clicking on:   Start a New Transaction You will also find a list ...

Virtual Terminal

To process a manual transaction, the following fields are required: Customer Name Customer Em...

PayMe

PayMe Forms is where you can create your own form or webpage to collect various payments, such as...

Creating a PayMe

Use a PayMe to collect payments with the option to include a start date, expiry date and a maximu...

PayMe Use Case - Sell Merchandise

PayMe Forms is where you can create your own form/webpage to collect various payments such as don...

PayMe - Additional Info & Resources

PayMe Crash Course Canned responses: “PayMe Info” and “Payment Request & PayMe” Tear Sheets ...

Customer Pay