| Manual Transactions |
Use the Virtual Terminal to manually process payments by entering card and amount details. These payments appear in your transaction list. |
Collect Money |
| Payment Requests |
Send a custom payment request to an individual. The recipient gets an email with a secure link to complete the payment. |
Collect Money |
| Refund Requests |
Initiate full or partial refunds directly from within PaymentsHQ. Refunded transactions are automatically updated in your reports. |
Manage Money |
| PayMe Forms |
Create a payment form with a shareable link to collect payments from multiple people — perfect for registrations, tournaments, or donations. |
Collect Money |
| Transaction Lists |
See a list of all approved, declined, or refunded transactions. Click any entry to view full transaction details, including the card type and status. |
Find Info |
| Search |
Use filters like Ref #, name, amount, or date to locate any transaction, batch, or request. Results can be exported to CSV. |
Find Info |
| Batches & Deposits |
Every night at 12:00am EST, transactions are settled into a batch. Weekly deposits (Tuesday → bank by Wednesday) summarize Mon–Sun batches. Click Detail to view batch-level transactions. |
Bank Activity |
| Bank Activity |
Reflects deposits or withdrawals made to your bank account, including billing fees and refunds. Helps reconcile against your bank statement. |
Bank Activity |
| Statements |
Download monthly PDF statements showing sales, deposits, billing charges, and fees. Great for accountants or year-end reports. |
Reports |
| Transfers |
Send or receive inter-merchant transfers — ideal for organizations with multiple sub-units, clubs, or departments. |
Manage Funds |
| Linked Accounts |
Consolidate reporting for multiple merchant accounts under your organization. Helps with cross-team oversight and shared administration. |
Advanced Reporting |
| Account Info |
View and request updates to your account details, such as contact name, banking information, or organizational profile. |
Settings |
| Help Center |
Access how-to guides and FAQs. You can also click the blue Help button at the bottom-right of any screen, or email support@sportspay.com. |
Support |